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2 Minutes Read

Why Your Online Reputation Dictates Your Company's Future

In today's digital world, your online reputation is everything. With over 85% of people reading online reviews before choosing a local business, how potential customers perceive you can make or break your success. Yet many small business owners don't realize the power online reviews hold over their future or what to do about it.  

But what if your team wasn't properly trained on how to provide five-star service? What if you had no way to get happy customers to leave positive reviews? Your reputation could easily tank without the right strategies in place. 

You may think a bad review can kill your company. No Worries, we know how to make it way better!

That's why we want to offer your business free training, tools and more to help you take control of your online image.

Our team of customer service experts will educate all of your staff on service basics that make customers happy and likely to review you. Things like greeting every client, active listening techniques, de-escalating problems before they happen, and following up to ensure satisfaction. Just 30 days with our easy online modules can transform how your team represents your brand.

We’ll also provide review gathering software to help you easily request and collect feedback from satisfied customers while their experience is still fresh. The system sends email and text prompts at optimal times to boost response rates. It even gives you custom videos with your best reviews to use on your website and social media.

Within 30 days you’ll have the skills, tools and content to continually improve customer experiences and promote positive sentiment online where new potential customers are searching for their next local business to support.

Don’t leave the most vital asset for any modern business – your online reputation – up to chance. Click the button below to get started with 30 days of free access, training and resources focused on helping you delight customers, gather reviews and spread positive word of mouth about your company today. The only thing you have to lose is unrealized potential.



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